
Data-First Operations: A Zoho Playbook for Measurable Outcomes | CXOTalk #891
CXOTalk
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Bridging the Gap: IT and Business Collaboration
This chapter emphasizes the crucial need for collaboration between IT teams and business leaders to overcome misunderstandings and enhance productivity. It proposes a committee-based approach focused on customer journeys to foster dialogue and cooperation across departments, ultimately improving organizational outcomes.
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