Effective Hiring Strategies in Home Services

This chapter explores strategic hiring approaches within the home service industry, with a focus on roles like customer service representatives, dispatchers, and technicians. The speakers discuss the significance of branding, workplace environment, and proactive sourcing methods to attract top talent while emphasizing the importance of a positive organizational culture and effective interview processes. They also reflect on the importance of investing in quality over quantity and adapting hiring practices in a changing post-COVID business landscape.