
E286 | Humanizing Feedback: Hark’s Vision for Customer-Generated Content with Fran Brzyski
CHURN FM
Building Genuine Customer Connections
This chapter focuses on the crucial role of human connection in customer retention and combating churn. It highlights the significance of authenticity and unique brand identity in fostering strong relationships, especially in a technology-driven era.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.