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15: The Profound Human Connection of Micro-Communities, Participatory Economies and Good Old Customer Service

Unseen Unknown

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Evolving Business Models in the Digital Age

This chapter examines the transformative landscape of business models, focusing on user-company alignment within education and the gig economy. It contrasts subscription models like Substack with traditional ad-based approaches, exploring implications for content monetization, access to information, and the future of media.

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