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14 - Empowering MSPs to grow, scale and operate more effectively - with Nigel Moore

Insights as a Service

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Cultivating Positive Workplace Culture

In this chapter, the speaker reflects on their past experiences and the importance of fostering a supportive work environment. They draw on personal challenges, such as childhood bullying, to emphasize the need for empathy and connection among team members. The narrative also touches on the transitions in their professional life, including the emotional aspects of selling their MSP business and the growth that comes from nurturing relationships.

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