9min chapter

Content Strategy Insights cover image

Rob Punselie: Content Jobs to Be Done

Content Strategy Insights

CHAPTER

Researching Professional Workflows

This chapter explores a research methodology designed to analyze the workflows of professionals, specifically focusing on doctors. It underscores the significance of conducting effective interviews, building rapport, and fostering curiosity while gathering insights. The discussion also highlights the value of field research in content strategy and the pivotal role of impactful quotes in shaping client perspectives.

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