
Predictions 2024: For B2B Teams, GenAI Will Yield Mixed Results
What It Means: A Forrester Podcast
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The Impact of Generative AI and the Potential Downsides for B2B Teams
This chapter explores the potential impact of generative AI in companies, including how it can assist in research, drive innovation, and provide confidence in product innovations. The speakers also address concerns about the potential degradation of the purchase experience for buyers due to customized generative AI content and emphasize the importance of human oversight.
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