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4min chapter
#217: Jared Belsky, CEO of Acadia – Avoid the dysfunction tax
How Leaders Lead with David Novak
The Importance of Client Feedback and Training
This chapter emphasizes the significance of client feedback and explores two methods of collection: structured surveys and executive sponsorship. The discussion includes insights on the need for better training for clients, drawing on experiences from conversations with Chief Marketing Officers.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode