13min chapter

In Depth cover image

Timeless lessons on running software companies that endure | Alyssa Henry (Square, Amazon, Microsoft)

In Depth

CHAPTER

Balancing Priorities in Tech Companies

This chapter explores how tech giants like Amazon, Microsoft, and Square prioritize customers, employees, shareholders, and communities, shaping their cultures and decision-making processes. It discusses the importance of balancing focus on employees, communities, and customers to avoid pitfalls. The conversation also delves into the challenges of translating research into commercial products and the dynamics of innovation in mature products in the tech industry.

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