Jennifer Zador: Staying Cool Under Pressure is a Game-Changer
Negotiate Anything
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Composure in Crisis Negotiations
This chapter focuses on the significance of maintaining composure during high-pressure negotiations, particularly in the context of cybersecurity crises like the SolarWinds incident. It discusses techniques for effective communication and collaboration among teams, emphasizing the emotional dynamics of crisis management. Listeners are encouraged to adopt self-care practices and preparation strategies to enhance their response to challenging situations.
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