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Mandy Gu on Generative AI (GenAI) Implementation, User Profiles and Adoption of LLMs

The InfoQ Podcast

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Optimizing Machine Learning in Organizations

This chapter focuses on the integration of machine learning solutions, particularly large language models, within a company to enhance workflow efficiency and customer experience. It discusses the development of a proprietary LLM gateway that prioritizes security and usability, allowing employees to leverage generative AI while protecting sensitive information. The chapter also highlights key infrastructure developments, adoption strategies, and the importance of evaluating AI agents to improve operational effectiveness.

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