3min chapter

Negotiate Anything cover image

Humor and Empathy: Breaking Tension in Mediation with Jean M. Lawler, CIPP/US

Negotiate Anything

CHAPTER

Navigating Mediation: Insights from a Commercial Mediator

This chapter features a mediator who shares their experiences and insights into effective conflict resolution, particularly through virtual platforms like Zoom. It emphasizes understanding the needs of conflicting parties to facilitate settlements or prepare for legal proceedings.

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