UX Podcast cover image

#210 Embedding service design with Marc Stickdorn

UX Podcast

00:00

Service Design

People always want to find the magic they always want tofind so can we this there some new tool that can help us? Perform the magic faster. That's what we're doing and She's absolutely true that that's it and that's the point is that there's no magic And there but there's a lot of hard work. Do service design to really have an impact on on citizens on customers on users? It's fairly easy if you only do service design until you create a new journey map or a new blueprint or something like that. But that is just a tool we use and and it should never be the final thing because if you If you as an agency create something like say like

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app