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Introduction
Brett McKay: Charisma is a quality that makes people want to listen to you and adopt your ideas. Communications expert Vanessa Van Edwards says it comes down to possessing an awful balance of two qualities, warmth and competence. She explains what the distance between your earlobes and shoulders has to be with looking competent by using up-talk or vocal-fryes. And she shares how to offer them in her book Qs, master the secret language of charismatic communication.