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The Forseas Model
From a single unitary concept, we moved away from the idea that people are tough and sensitive. And then with johnson and dog's help, we moved it on to even more new ons, into the eight factors. So what we want is a balance between enough complexitis to pick up what's going on, but not so complex you've got 200 factors. But then giving a person a chance of talking through it, cause sometimes, you sometimes it's wrong, most of times it's right. If you want to know why they're doing it, ask em, sometimes i don't know. And that's where you're giving em feedback.