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Making Change Management Mindful (Part 4): How to Train and Engage Employees in the Change

APQC Podcasts

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Utilizing Communities of Practice for Sharing Information and Feedback

This chapter explores the concept of communities of practice and their ability to facilitate the sharing of information, best practices, and feedback regarding a change. It emphasizes the importance of creating a closed-loop system for effective communication and highlights the value of cross-functional teams and ongoing employee training and engagement.

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