16min chapter

Per My Last Email cover image

Where did I go wrong?

Per My Last Email

CHAPTER

Navigating Underperformance and Feedback in Team Management

The chapter explores the challenges of managing an underperforming employee named Sam in the public sector, discussing the difficulty of suggesting a more suitable role. It delves into the impact of Sam's writing quality on the manager's workload and the importance of clear communication. The conversation also highlights the dynamics of providing constructive feedback and nurturing writers' skills while maintaining a balance in feedback provision.

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