The Ripple Effects of Communication Breakdown | 3min snip from The Contractor Fight with Tom Reber

Get the app

TCF1003: Standards & Values

The Contractor Fight with Tom Reber

chevron_right

notes

CHAPTER

The Ripple Effects of Communication Breakdown

This chapter explores the challenges of communication breakdowns within project teams and their detrimental impacts. It emphasizes the critical role of personal accountability and high standards in fostering effective interactions with all stakeholders to enhance project outcomes.

00:00

Transcript

chevron_right

Play full episode

chevron_right

Transcript

Episode notes

In this episode, Tim and Derek dive into the importance of standards and values in contracting and business. They discuss why following through on commitments, celebrating wins, and maintaining high expectations can make or break a contractor’s success. Derek shares a personal experience about receiving an industry award and how it highlighted the difference between meaningful recognition and empty gestures. The conversation explores how setting and upholding standards impacts business relationships, team morale, and overall success.

In this episode, Tim and Derek discuss:

The frustration of contractors and vendors not following through on their commitments
Why so many business owners make things harder than they need to be
Derek’s experience winning a Contractor of the Year award—twice—and why recognition should be meaningful
The impact of broken processes on job timelines, customer satisfaction, and profitability
The trickle-down effect of poor communication and lack of accountability in business
How celebrating wins can create a positive, motivated company culture
Why setting high standards and expectations for your team leads to better results
The importance of aligning with people and businesses that share your values

Resources:

💸 LEADS ON DEMAND

It’s time to OWN YOUR PIPELINE and become a master at MARKETING your contracting business. Stop the guesswork and get The Marketing System for Contractors today.

https://thecontractorfight.com/marketing

⚔️ WAR ROOM

Ready to scale your business to $5,000,000 or more? No theory. No fluff. Pure action. Join nine other battle-tested contracting companies from across the country to tackle your biggest challenges head-on.

https://thecontractorfight.com/war-room

🧰 CONTRACTOR BUSINESS SCHOOL

If you’re serious about building a profitable, structured contracting business without the chaos, this is your shot. Get the tools, insights, and mentorship you need to level up—on YOUR time, at YOUR pace.

https://contractorbusinessschool.com/

⭐️⭐️⭐️⭐️⭐️ Grab our NEW course to grow your business

5 Steps to 5 Stars: How to Charge Premium Prices and Never Run Out of Leads

https://thecontractorfight.com/5-stars/

🛡️ Join us in BATTLEGROUND

Everything your contracting business needs in one comprehensive program. Three main focus areas: Leadership, Communication, and Numbers. For more info visit:

https://thecontractorfight.com/battleground

💰 You didn’t become a contractor to struggle financially.

Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together!

https://thecontractorfight.com/50/

🎧 Get on the podcast!

https://thecontractorfight.com/intervention

📘 Grab a free copy of Tom’s book, Winning the Contractor Fight (just pay shipping and handling)

https://thecontractorfight.com/book/

🎥 Explore over 1,400 free videos on Contractor Fight TV:

https://www.youtube.com/c/TomReber

🎙️ Listen to the podcast archives:

The Contractor Fight podcast now features nearly 1,000 episodes.