5min chapter

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Ep 267: How A Legal Services Agency Developed An Award-Winning KM Portal to Enhance Access to Justice

LawNext

CHAPTER

Enhancing Access to Justice Through Knowledge Management

This chapter explores the unique features of a new knowledge management portal created for Legal Services NYC, aimed at addressing the varied needs of legal professionals. It also examines the challenges faced in the adoption of technology within the legal sector, particularly the balance between client service and integrating new tools.

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