
3: Laura Erdem, Account Executive, Dreamdata.io
PRODUCTEA with Leah, Growth & Senior Leadership
00:00
How to Optimize Touches in the Customer Journey
First touch is the account that came in first, and you still needed to convert. What was the last touch before they converted to that tiny deal that actually got into lifetime value? Now we know what the last touch was. Then let's scale on sales and help them figure out what are those accounts that actually come from Google and convert as last touch through sales. Plus, then we can start looking into the product itself.
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