3min chapter

All the Hacks with Chris Hutchins cover image

Mastering the Art of Negotiation with Kwame Christian

All the Hacks with Chris Hutchins

CHAPTER

The Compassionate Curiosity Framework

CNN's John Defterios talks to Chris Anderson about his career as a negotiator. He says he was always the peacemaker, and has been curious about people in general. The process of negotiating is based on three steps: acknowledge emotions, get curious with compassion; then joint problem solving.

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