Psychology of Video Games Podcast cover image

002 - Big Data and Becoming a Video Game Psychologist

Psychology of Video Games Podcast

00:00

How to Predict Customer Behavior Before They Make the Decision to Leave the Service

In the age of big data, it isn't just limited to getting you to create your morning coffee routine. Retail and food service companies aren't the only ones with churn issues. The key to success for operators has become the ability to focus their business models around customer value and delight. Retaining customers by creating fierce customer loyalty has therefore become more critical than ever before.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app