The Impact of Perceived Risk on Quality and Behavior

In this episode, we are joined by renowned author and management advisor Luca Dell Anna, to discuss quality in business with a specific focus on managerial quality. While most organizations focus on product quality, Luca brings attention to the critical role of management quality in ensuring effective leadership and operational excellence. 

Through personal anecdotes and examples from various industries, Luca illustrates how quality can be embedded in organizational practices and culture.