AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
23min chapter
1003: How to Be Both Empathetic and Effective as a Leader with Maria Ross
How to Be Awesome at Your Job
Empathy and Leadership Effectiveness
This chapter discusses the pivotal role of empathy in enhancing business performance and employee engagement, emphasizing the need for a clear organizational mission that inspires workers beyond financial incentives. It introduces the 'empathy dilemma' faced by leaders, balancing support for teams with the necessity for accountability and addressing underperformance. The chapter concludes with strategies to cultivate self-awareness and self-care among leaders, promoting a joyful and inclusive workplace while maintaining decisiveness and clarity in communication.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode