How to Be Awesome at Your Job cover image

1003: How to Be Both Empathetic and Effective as a Leader with Maria Ross

How to Be Awesome at Your Job

00:00

Empathy and Leadership Effectiveness

This chapter discusses the pivotal role of empathy in enhancing business performance and employee engagement, emphasizing the need for a clear organizational mission that inspires workers beyond financial incentives. It introduces the 'empathy dilemma' faced by leaders, balancing support for teams with the necessity for accountability and addressing underperformance. The chapter concludes with strategies to cultivate self-awareness and self-care among leaders, promoting a joyful and inclusive workplace while maintaining decisiveness and clarity in communication.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
 Get the app