36. Perfecting Teamwork: Building High-Performing Teams By Encouraging Learning
Think Fast Talk Smart: Communication Techniques
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The Power of Communication in Teamwork
This chapter explores the critical role of effective communication in fostering teamwork, particularly in high-pressure settings like healthcare. It highlights best practices such as closed-loop communication and the use of structured feedback tools, emphasizing the need for psychological safety to encourage open dialogue among team members. Additionally, the chapter discusses the impact of compelling narratives in communication, demonstrating how storytelling can enhance understanding and motivation while underscoring the dangers of poor communication.
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