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Aaron Eden | How I Tested Ideas at Intuit

How I Tested That

CHAPTER

Driving Innovation Through Customer Empathy and Rapid Experimentation

The chapter delves into the significance of understanding customer needs through deep empathy and driving innovation through rapid experimentation. It shares experiences from a local innovation catalyst group, focusing on reigniting interest in innovation activities. The discussion emphasizes the current emphasis on velocity, AI integration, and organizing internal competitions to enhance employees' AI and velocity skill sets.

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