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7min chapter
The 3 Phases of Building a Chatbot From Scratch - With Scott Nowson of PwC
AI in Financial Services Podcast
Handling the Bot to Human Handoff
This chapter explores different approaches to handling the transition between chatbots and human agents, emphasizing the importance of understanding the bot's limitations and ensuring a seamless transition for a better user experience.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode