#450.1 Cornerstone's 9-Day Design Build Process (ft. AJ Ballantine) - Part 1
Contractor Growth Network
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Navigating Business Growth and Client Needs
This chapter explores the transformative journey of a design build company from 2011 to 2020, focusing on the critical role of systems and processes in business growth. The speakers discuss the balance between scaling operations and maintaining client satisfaction, highlighting strategies like empathy mapping and process engineering. They emphasize the need for continual evaluation of business practices to remain competitive and the importance of building trust and gathering client reviews in a saturated market.
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