The Widow Who Disrupted Champagne (with Ben Walter)
Cautionary Tales with Tim Harford
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Innovating Tradition: Employee Loyalty and the Wine Industry
This chapter explores how Madame Clicquot innovated within the traditional wine sector by maintaining process secrecy and implementing profit-sharing, which enhanced employee loyalty. The discussion highlights the importance of fostering a supportive workplace environment in addition to financial rewards for overall business success.
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