3min chapter

Marketing Made Simple cover image

#187: 5 Minute Marketing Challenge—Be the Guide Your Customers Need

Marketing Made Simple

CHAPTER

Empathy and Authority in Marketing: Crafting the Customer Narrative

This chapter highlights the significance of combining empathy with authority in marketing strategies. Through an example of a StoryBrand certified guide, it illustrates how to effectively share credentials while keeping the focus on the customer's experience and needs.

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