Building Great Software - Is That Really the Key to Customer Engagement?

We shipped 150 customer facing changes last year. People just say, and especially when we've been here a long time, hey, we're just things are creeping in as we scale. For us, like a core driver for this was the sense of speed. I think every startup can always learn more from is just understanding most of the time these engineers, designers and PMs will always see opportunity where your company can improve. Speed is just a huge ingredient of a successful startup.