The Customer Experience Podcast cover image

256. Putting Your Name on the Work w/ Dermot Buffini

The Customer Experience Podcast

CHAPTER

The Importance of Excellence

Ethan Bufini is the co-founder and CEO of Carls by California. He grew up in Ireland, where his family's last name was Murphy. His father taught him that if you do a great job for people, they'll flip the phone book to find you. "It wasn't just about the paint. It was about excellence, but it was about putting our name to the work"

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