5min chapter

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#237 - Chris Voss - How To Negotiate Like An FBI Agent

Modern Wisdom

CHAPTER

How to Deal With Negativity in the Nightlife Industry

The most effective way to deactivate negativity is to simply call it out. Make sure they know they've been hurt, particularly with the negative stuff about you. You're going to solve enough of your problems just with those two things that if there's anything that requires any sort of an escalation, at least you didn't need to escalate unnecessarily. There's usually a lot of self-righteousness in that anger loop. I would agree. The converse of what we said earlier on, are there some powerful phrases that people overuse or like some, like, a law artifact grandfathered in old-school tricks of the trade that people think work during negotiating,. but they just need to

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