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Conversational AI at Expedia with Molly Dickinson
VUX World
Is There a Good Fit for Voice?
When it comes to solving pieces within a virtual assistant, I think a lot of times it's about defining what your scope and capabilities are there. Maybe this is something that's been solved already, whether it's like on web or in voice and we can point you to a good area where it's been solved. So making sure you're with that scope and you're also transparent about what that scope is. It's clear to the user what they can and can't get help with.
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