Finding Mastery with Dr. Michael Gervais cover image

The Taylor Swift Playbook — Bold Moves, Loyal Fans, and Lasting Impact | Kevin Evers

Finding Mastery with Dr. Michael Gervais

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Turning Criticism into Growth

This chapter delves into how a public figure transformed harsh criticism into a strategy for growth, focusing on her dedication to improving her vocal performance. It also highlights her ability to maintain deep connections with her audience through intentional interactions and vulnerability, paralleling these strategies to customer engagement in business.

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