Neighbors started petitioning to stop a noisy bar from having a patio. The City Councilor's office approached the neighbors and asked if they could work out an agreement. "We're not here to have an agreement, we're here to just be the victors," said one neighbor.
In this episode, we sit down with negotiation expert Misha Glouberman who explains how to talk to people about things -- that is, how to avoid the pitfalls associated with debate when two or more people attempt to come to an agreement that will be mutually beneficial.
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