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21min chapter
Quintessential Organizational Learning with Clark Quinn
Because You Need to Know®
Becoming a Learning Organization
The chapter explores the importance of organizations becoming learning organizations, highlighting the flaws in current organizational practices. It discusses the difference between informal and formal learning and the need for a better understanding of how people learn. The chapter also addresses the frustrations with the current state of Learning and Development (L&D) and proposes renaming it to performance and development, emphasizing the importance of performance support and facilitating informal learning.
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