
Boost CX Personalisation by 225% using HubSppot, with Paul Weston GM of Product
This is Growth!
Navigating Customer Success at HubSpot
This chapter chronicles the speaker's journey to becoming General Manager of the Service Hub at HubSpot, highlighting their approach to product management and the significance of integrated customer success features. It delves into the evolution of ServiceHub, challenges in customer success platform implementation, and solutions for enhancing customer retention through unified systems.
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