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237. How to Turn Your Customers Into Lifelong Advocates w/ Brittany Hodak

The Customer Experience Podcast

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You Can't Buy Fans, You Can Only Create Them

"I feel compelled that this is the place I belong for a variety of different reasons," she says. "Most influencers are overhyped anyway, as it turns out, almost everyone is an influencer or a micro influencer at least" She adds: "You can pay influencers, but you're not, they're not super fans. They're paid influencers."

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