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Season 3, Episode 8: Netflix (Part 1)
Acquired
How to Get a DVD Rental in Your Mailbox in 24 Hours
Spotify's burry is the guy who conceived of and then executed the plan for the direct listing. Burry: The faster they can get from you clicking a rental on line to getting the d v d in your mail box, that drives customer loyalty. That drives r etention, but most importantly, that drives word of mouth, an organic distribution.
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