Learn how a unified Zoho platform and centralized data reduce app sprawl, speed decisions, and improve customer experience. The discussion provides a practical playbook for leaders seeking fewer apps, stronger data integrity, and clear ROI.
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🔷 Show notes and resources: https://www.cxotalk.com/episode/data-first-operations-a-zoho-playbook-for-measurable-outcomes
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00:00 📈 Nuvia Smiles' Growth and Zoho Integration
03:53 🤝 Collaboration Between IT and Business Teams
07:41 📊 Data as the Core of Business Transformation
11:34 🛠️ Simplifying Processes with Zoho
13:10 📊 Centralizing Data and Ensuring Compliance
18:10 🌟 Benefits and Advice for Simplification
