Using the Right Words and Reducing Anxiety

Want to make your brand's messaging exponentially more powerful? Learn how to define a villain for your customers. That's because our brains are hard-wired to pay attention to negative things -- threats, villains, potential losses. On today's episode, Mike McHargue (a.k.a. "Science Mike") explains the science of why this happens. And don't worry -- he uses simple terms we can all understand and apply to our businesses without being manipulative.