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73. Listen Up: Why It’s Better to Be Interested Than Interesting
Think Fast Talk Smart: Communication Techniques
What Do You Think About Structure?
Matt Welch: When I hear the word structure, it triggers so very many ideas and thoughts for me. He says having a structure helps solve one of the two fundamental problems in communication - what to say and how to say it. Welch: In my research, I'm really interested in topics. Topics chunk our turns into thematic logical chunks. And then even still within this mechanical bucket, we think a lot about what we talk about.
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