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Is the Office a Coffee Shop, or a Monastery?
In the book, i talk about how for a while it was all the rage among lead company leaders and managers to think of the office as a coffee shop. It's actually very hard to get em demanding cognitive work done in an environment where people are constantly distracting. And i wrote about am, a 400 year old monastery that managed to sort of anticipate am this idea of intermittent collaboration. In factit famously he only wanted to one bathroom in the buildingforse people to bump into each other.