Marc Stickdorn 'Journey Map Ops Q&A'
The Human Centered Design Podcast (Premium)
00:00
How to Create Journey Maps
There are three different use cases for journey maps. There are workshop maps, project maps and management maps. The conversations people have in front of the map a weigh more important than the map itself. And how do you actually start then? Cause you have so much, its really hard to start. So my tip day i start creating an inventory go through all the maps that you have.
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