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4min chapter
#224 – Deploying Empathy to Build Better Businesses with Michele Hansen of Geocod.io
Indie Hackers
How to Get Good at Talking to Customers
The book is called deploy empathy. The main theme run through the book are techniques to help you become more ampathetic and demonstrate empathy in these conversations. How would you define empathy? And why is it important to have empathy when talking to customers? Why is it the title so important that it's the primary concept of your book?
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