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057 - ADKAR: It’s not a trap! Change Management can save your mission

Project Management Happy Hour

CHAPTER

Navigating Change: The Knowledge Phase in ADKAR

This chapter focuses on the 'Knowledge' phase of the ADKAR change management model, emphasizing the importance of training and understanding in successful transitions. It discusses various effective training methods, the challenges posed by simple organizational changes, and the complexities related to mergers and acquisitions. The chapter also highlights the significance of employee feedback and maintaining a communication channel to reinforce change and manage resistance.

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