10min chapter

Power of Ten with Andy Polaine cover image

S4 Ep5: Indi Young - Mental Models and Thinking Styles

Power of Ten with Andy Polaine

CHAPTER

Deciphering Decision-Making Styles Post-Pandemic

Exploring the intricacies of decision-making post-pandemic, this chapter emphasizes understanding diverse perspectives and thinking styles when selecting a restaurant. It highlights the significance of uncovering core cognitions, values, and dietary habits to improve customer experience. The conversation delves into the complexities of personal decision-making processes, challenges of group ordering, and the importance of aligning business strategies with individual customer preferences.

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