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3min chapter
Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager
Microsoft Teams Insider
Enhancing Contact Center Solutions with Dynamics 365
This chapter explores the use of Dynamics 365 as a centralized system for contact centers, focusing on the Microsoft Support experience. It highlights the collaborative efforts in feature development and showcases successful implementations in companies like Lenovo and 1-800-Flowers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode