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Norm de Greve, CMO of CVS Health: The Framework Crisis

Building Better CMOs and Marketing Leaders

CHAPTER

The Impact of a Purpose-Driven Initiative at CVS Health

This chapter discusses the positive effect of a purpose-driven initiative at CVS Health, including increased engagement scores and contributions by mid-level managers. It also highlights how getting rid of cigarettes positively impacted their business growth and the personal connection to the issue of tobacco sales.

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